Northspec Built
Frequently Asked Questions
Will I have to pay tariffs, duties, or any additional fees when my order arrives?
No. Northspec Built customers in the United States & Canada don't receive unexpected tariff, duty, brokerage, or shipping charges upon delivery. What you pay at checkout is what you pay.
Is Northspec Built a manufacturer or a reseller?
Northspec Built is a manufacturer - not a drop-shipper. When you order from us, you're ordering manufacturer-direct. By selling directly to our customers, we maintain control over product quality, support and turn-around times, while eliminating unnecessary middlemen.
Where does Northspec Built ship?
We ship all throughout the United States and Canada, with shipping rates calculated and displayed at checkout.
International shipping is also available by request to select destinations in Europe, Australia, and South America. If you're located outside of North America, please contact us for a custom shipping quote.
Can I track my order?
Yes, every order gets a tracking number. We only ship by trusted carries like Fedex / UPS. Once your order has shipped, tracking information will be sent to the email address provided.
Can I change or cancel my order?
If you need to change or cancel an order, please contact us as soon as possible. Some products may enter production or fulfillment shortly after an order is placed, others are custom and have a build time. We will work with you to find the best solution we can!
Is everything in stock on your website?
We keep some of our products in stock and ready to ship, while other items are built to order. For made-to-order products, the lead time is shown in the description of said products. We take pride in fast turnaround times and work hard to get every order built, finished and on its way to you within the stated timeframe.
Do you offer financing?
Yes! We work with Sezzle financing, to allow you to split your purchase into manageable payments, at 0% interest. Simply select Sezzle as your payment method at checkout, to view the payment options available for your order.